“..if I were launching a new website, here’s what I’d do. Instead of hiding the Feedback link in the upper right hand corner, I’d place a form right on the main page. A big form. And I’d bend over backwards to get people to use it.

“Getting a reply increases satisfaction along four dimensions. It increases current benefit, it increases expected future benefit, it creates a common bond with the individuals who posted replies, and it increases identification with the group as a whole.

“The type discipline of Qi is based on sequent notation which is a much more powerful and flexible tool for defining types than that used in ML or Haskell.

“What can you do feel more ease at work? Act responsibly: “I belong here, and it’s ok to have my particular skills here, and my limitations, too. My code works, the work that I do is important to somebody else.” Make all status information public: “I make public commitments, I make myself accountable. Transparency at work yields freedom from fear of embarrassment.” Value feedback appropriately: take it in context, be realistic; don’t give in to flattery or attack.

“..this is where our senior managers, with hundreds of presentations under their belts, screw up. They’ve stopped fretting, which means their presentations lack any sort of energy. They don’t listen to the audience, so when the audience asks for something, they don’t give it. This is why they sound like bad used car salesmen; they’re just reciting the sales pitch and they don’t care what you think.

“You played a con man, I believed it.

“Sponsors and television channels can’t afford to lose India early [in the next World Cup]. So expect the format to be tweaked to ensure India’s presence at the business end.

“We’re determined to keep the site focused, however many users we get. We kill submissions that are egregiously off-topic.

“The less complex you make things, the less things can go wrong.